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Privacy Policy

Section 1 - What do we do with your information?

If you choose to fill in a contact form on our website, we will store that information for 6 months and only use it for the purpose of contacting you in relation to that enquiry.

When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your explicit permission, we may send you emails about our products and other updates.

Section 2 - Consent

How do you get my consent?

When you provide us with personal information we ask you to explicitly consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@burchgrovegroup.com or mailing us at: Peppermint Grove Australia (Europe) Ltd. Innovation Centre & Business Base, 110 Butterfield, Great Marlings, Luton, LU2 8DL, UK.

Section 3 - Disclosure

We may disclose your personal information if we are required by law to do so.

Section 4 - Data Storage

Your data is stored through Peppermint Grove Australia (Europe) Ltd’s data storage and databases. We store your data on a secure server behind a firewall.

Section 5 - Third-party services & links

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 6 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Section 7 - Cookies

Here is a list of cookies that we use.

_ga - Allows tracking of visitor’s path through the website, how long they spend on the site. Basically, key metrics to allow us to improve the website experience by seeing where people enter, how long they stay, what they view on the website and where they choose to leave. This tracking does not include any personable identifiable information and cannot be used to track a user’s exact location (country or state only)
woocommerce_items_in_cart - To keep track of the number of items an users shopping cart contains.
woocommerce_cart_hash - A unique identifier that allows a persistent cart. So should the user leave the website after adding something to the cart, when they return that cart is ready and waiting for them.
PHPSESSID - Contains a unique server session id.
wordpress_test_cookie - Used to check if Cookies are permitted by the users web browser.

All Cookies do not track or store personally identifiable information and are only used to enhance the users experience or help Peppermint Grove to improve website experience.

Section 8 - Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at  info@burchgrovegroup.com or by mail at Peppermint Grove Australia (Europe) Ltd below:

FAO: Lisa Podewell

Peppermint Grove Australia (Europe) Ltd, Innovation Centre & Business Base, 110 Butterfield, Great Marlings, Luton, LU2 8DL, UK.

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